Q: How long can I lease a robot for?
A: You can lease a robot for as short as three days or as long as several months, depending on your needs. Custom lease durations can be arranged—just let us know your requirements during the booking process.
Q: Can I customize the robot for specific tasks?
A: Yes, certain robots can be customized with different software or hardware add-ons to suit specific tasks. Please contact us for more information about customization options and how we can tailor the robot to your needs.
Q: What happens if the robot malfunctions?
A: In the rare event of a malfunction, we offer 24/7 customer support to troubleshoot issues. If the problem persists, we will provide a replacement robot as quickly as possible, depending on availability.
Q: Do the robots require maintenance during the lease?
A: Routine maintenance is not required for short-term leases, but for longer leases, we will arrange for periodic maintenance to ensure the robot functions optimally. We will provide you with instructions if maintenance is needed.
Q: Can I extend the lease period?
A: Yes, you can extend the lease period based on availability. Simply log into your account on the Artwo platform and request an extension. We’ll do our best to accommodate your needs.
Q: What is the deposit for leasing a robot?
A: The deposit amount varies depending on the type of robot you are leasing. The deposit will be held during the lease period and returned upon safe return of the robot, minus any damage or additional usage fees.
Q: What happens if the robot is damaged while in my possession?
A: If the robot sustains damage, the cost of repairs or replacement will be deducted from your deposit. Additional costs may apply if the damage exceeds the deposit amount, depending on the level of insurance you have chosen.
Q: Can I cancel my lease?
A: This will depend on your specific contract. Please ensure you read this thoroughly before lease.
Q: Are the robots capable of working independently, or do they require supervision?
A: Most robots are designed to work autonomously for specific tasks, but some may require minimal human supervision, especially for complex or high-risk scenarios. Details about the robot’s capabilities will be provided in the user guide.
Q: Are the robots safe to use around children or pets?
A: Yes, our robots are equipped with safety features, including sensors and AI that prevent them from causing harm to people or pets. However, we advise always reading the safety guidelines provided before use.
Q: What industries can benefit from leasing robots?
A: Our robots are versatile and can be used in a variety of industries, including manufacturing, warehousing, retail, hospitality, healthcare, and security, as well as for personal assistance and entertainment purposes.